Then, there’s my Fitbit.
I was dealing with health issues this past fall, and the doctor wanted me to get a heart rate monitor that I could use while exercising. He wanted me to track my heart rate and make sure I didn’t exceed a certain level, so I bought a Fitbit Charge 2.
About a month ago, the Fitbit just stopped resetting each day. At one point, it thought I’d taken 95,000 steps in a single day. Yeah, about that.
I tried rebooting it. I tried letting the battery run down to nothing. Not only wouldn’t it restart each day, it stopped syncing to my phone or computer, even if I directly connected it. So it wasn’t a Bluetooth issue.
Yes, the heart rate monitor still works. And yes, I can put together an Excel spreadsheet to see what my steps were. For $150 and less than six months of use, I shouldn’t have to do that.
So, I chatted with Fitbit support. They tried everything I’d tried, and several more things. After over an hour, they diagnosed it as a firmware issue, but the Fitbit would NOT accept a firmware update. And we tried. Both through my phone, and through a direct dongle connection to the computer. For an hour.
Finally, the support technician was out of ideas, and he checked to see if the Fitbit was still under warranty. He offered to have Fitbit send me another one, and I agreed.
It’s currently on its way to me. I was pleasantly surprised that they stood by their product.
Still, I’m leery now. I haven’t tried to format my book into an ebook yet. I haven’t tried to load it to Createspace.
I feel like there’s this vortex of bad tech energy surrounding me, and anything I touch is going to go wrong.
Clearly, I have to get over myself. But I’m still nervous.
How about you? Ever fell like technology has turned against you? Or maybe this is the law of threes and my three bad things have happened?